Never again. Its literally just a free $5 credit to use towards your purchase. Well remind the buyer to rate you. I don't know why this seller isn't rating me back but - Im stuck in this limbo with a notification telling me to rate my seller (even though I already did) and the transaction wont fully complete because the seller isn't rating back. Inquire About the Item From the Seller. There is also a fee of $0.30 with every sale and payment processing fee of 2.9% of the purchase price. When I bought Items, sellers took up to a week in some cases to ship. How long does a company have to ship your order? Open Mercari app menu and go to "Order Status Page". What does setting interrogation succeeded mean? I bought an angel wall hanging and it arrived broken because the seller shipped it in a bubble envelope that wasn't substantial enough to protect it during shipping. Not a big deal but I asked the seller about the charge. You have 3 days after confirmed delivery to request a return. None of my items are junk, knock-offs, etc. I go days without rating buyers.. usually do it in batches. If you need to update your rating, let us know. Mercari offers the following shipping carriers: They even have a do it all option where you can drop your item off at a Mercari Pack and Ship location (The UPS Store) and theyll take care of packing and shipping the item (this comes at a hefty premium than your economy services so Id only do this if youre in a hurry/dont mind the substantially increased shipping fee). Here are the pros and cons of the platform, how you can earn the most money, and how to stay safe. It has been six days since I bought the item and it has not been shipped. kingkmke21 4 mo. Be careful and dont ship expensive items using this platform. Although it's a legit platform, there are definitely possibilities of getting scammed by sellers and buyers on Mercari. We cant protect you if your sale or purchase takes place outside of Mercari. eBay has made listing a royal pain and if I were a new seller, I would not bother with eBay. You're much better off selling things yourself than using this horrible awful app. To keep you safe, we ask that all transactions take place in the app. There is undisclosed damage to the item. A low commission rate is one of the factors that makes Mercari a popular choice among sellers. Review changed to '1'. Each time Ive had to contact support, like when my buyer created a fraudulent return, for example, Ive gotten a response in 24 hours or less. Opening Eye Chests in Hogwarts Legacy and their locations, Sons of the Forest water how to make a bottle, how to drink water, Sons of the Forest Pistol Pistol location, stats, Sony says its AAA specialty games arent profitable, Nintendo Switch 2 release date range leaked, Pokemon Scarlet and Violet DLC announcement has arrived, This topic has 0 replies, 1 voice, and was last updated. Tip for consumers:Dont waste your time or money. Nothing from the seller. does anyone know if they're will be a chance i can get my money back ? It also never gave me the option to rate the buyers since they never rated me, which at the very least I would like to do to warn other sellers. Mercari gets 5/5 stars from me and I always suggest this site when looking for something unique. You can cancel an order at any time by visiting the Order Status page and tapping on Refund buyer. My first, and only experience, as well as it being my last, was pathetic. You can exit out of it at any time by tapping the x in the top right corner. I have not. There's only one that benefits from this and IT'S NOT YOU! I am a 5 star customer and they treated me like a robot. Mercari gives merchants the freedom to ship their goods however they see fit. They said I needed to verify my identity. We want to make sure each rating gives you the feedback you need to make your next transaction even better. Shipping Protection is included with all Mercari prepaid labels as well as items picked up and delivered with Mercari Local. Im glad you had a good experience. Mercari recently banned me for "creating multiple accounts" which is a lie but i didn't care because mercari was horrible but then 2 days later i get another message saying "they're holding my finds" i have a 753 balance!! . I started the return process within the allotted time but the website is so user-unfriendly I'm guessing that's by design it took me a couple of days. Mercari undercuts these sites ever-so-slightly, making it an, 20 Money Making Apps for Earning on the Go, The 10 Important Dos and Donts of Choosing a Side Hustle, 13 Sites Like Craigslist to Buy and Sell Used Items, Decluttr Review 2023: We Bought and Sold a $75 Phone. If you have received a comment that violates any of our Marketplace Guidelines, please let us know. They just kind of remain in limbo. Thus, anything that happens in transit is the responsibility of the seller; they are responsible if the package is lost or damaged during transit, and usually must replace it or refund your money. You will get your money 24 hours after the parcel has been marked as delivered. This company does not typically respond to reviews. Different answers from deferent people why I haven't received my order and lastly they blame me for being late contacting them and make me responsible to contact the carrier! The only problem with Mercari as a seller: When a price drops so low that its useless to sell it, what do you do? "Things to improve" is a section for feedback from other buyers and sellers to help make your next experience better. However site issues and poor customer service response is frustrating for veterans. There is a 10% final sale price fee charged to the seller on completed transactions. Ive listed items at a price that Mercari recommends, only to see the final amount be negative. Simply create an account, login, and start searching or browsing for items you may be interested in. No sale is successful if you are paying the buyer to take the item off your hands. NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information. An example of data being processed may be a unique identifier stored in a cookie. Ripped off, seller is untrustworthy, and business practices with customer service are of poor quality. If I could rate it a zero I would. Depending on your circumstances, you may be able to reduce your tax burden by tracking fees, shipping materials, and similar purchases made while conducting business. We're happy to help. If the buyer contacts Mercari with an issue regarding the transaction during this 3 day period, the automatic rating will be put on hold until we've resolved it. If you qualify for a return but the seller won't give you your money back, you have some options: Advertisement Advertisement Advertisement I choose up to 10 items daily to promote to everyone, which essentially refreshes your listing and gives it an algorithmic boost. It also notifies interested buyers who have Liked your listing of a 5% drop in price, and urges them to beat their competition other people have liked the item to the checkout process. If a purchase or signup is made through one of our Partners links, we may receive compensation for the referral. Once you have done, click on "submit" button. They basically take no responsibility! Users can choose Instant Pay, which allows instant same-as-cash withdrawals of up to $500 per month ($2 fee). Mercari does not protect the buyer! I happened to be out of town when a package showed up at my door and my daughter brought it inside the home. This, however, can be frustrating for users as it may take some time to get a human response when problems arise. Reddit and its partners use cookies and similar technologies to provide you with a better experience. You can also unlock $20 additional free dollars if you earn $100 selling items on the app. Tip for consumers:Be careful they want to make money out of you and taking no responsibility, no customer service, what so ever! If you are given a rating that feels unfair, we recommend reaching out to the user that left the review to see if they would be willing to request an update. "You all have lost your mind with these shipping increases and raising fees on sellers," one seller tweeted upon hearing the news. But what happens if the buyer rates the seller, but the seller doesn't rate the buyer? After some review I realized I'm just one of many victims of this scam. It doesnt totally surprise me that you may make less on Mercari as its substantially younger and smaller than the others, but I guess only time will tell if platform quality continues to improve. RCM Loader for Nintendo Switch: What is it, how can you install? Mercari has a host of problems as a site. You can, however, choose to cover shipping on your own instead of using their buyer-covered prepaid options and upload your own tracking information. Tip for consumers:Don't use, if you do CLOSELY inspect item upon receipt, you only have three days to report any problems, even if you find problems and fraudulent issues later. If a purchase or signup is made through one of our Partners links, we may receive compensation for the referral. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); 2014 - 2023, VTX Capital, LLC. Its a lot of money! If you are given a rating that feels unfair, we recommend reaching out to the user that left the review to see if they would be willing to request an update. Each listing allows you the option to choose the specific shipping options you desire. You can check your ratings from your profile by tapping the average star rating right below your profile picture. Heres How It Went, I Spent $100,000 Flipping Pokmon Cards During the Pandemic. Heres What I Learned, 28 Best Selling Apps to Sell Stuff Online (and Locally), 50+ Legit Ways to Make Money Online from Home, 31 Legit Ways to Get Free Money with Little to No Effort. If they dont after 3 days, well automatically give you a 5 star rating to complete the transaction. How to unlock your broom in Hogwarts Legacy? I only ask because I do not rate buyers right away. Never buy a fragrance from Mercari. Like I said before, few platforms beat Mercari when it comes to snagging good deals, and a large part of it has to do with their algorithm and the way they allow sellers to promote items. When you find something you like. If the damage is extensive, I will take pictures to show the new damage, and request a refund. Youll need to report profits to the IRS as earned income and Mercari will automatically issue a 1099-MISC after $600 in sales. Im somewhat new to Mercari. Not sure were they are actually located! Have u addressed any problems listed? This is not a thing. I ordered a set of DVD's and was sent the wrong DVD's. I think my photos were very clear. teller county parcel map. Mercari is by far the absolute bottom of the barrel, trash site. They just kind of remain in limbo. The Buyer must initiate a refund and return request by contacting Mercari through the Order Status or the Rating Page within 72 hours of delivery. Your money will be returned to you, however, it may take up to 5 business days for the funds to return to your account or card.Dec 17, 2021. The buyer assured me that it was authentic but that was not the case. As far as I can see I dont have any cancellations mentioned on my profile. How Does Dickens Present Scrooge As An Outsider? Mercaris 72 hour timeline is absurd. Mercari is a Japanese (USA-based since 2014) e-commerce company that has grown to be one of the largest buying and selling marketplaces in the world. Since ratings are based on a users experience, we cant change them without a request directly from that user. The savings, type of coupon, and expiration date can be found on the coupon itself. Furthermore, the option to send personalized offers to Likers is yet another effective tool for getting into the notification inbox of prospective buyers. However, my most recent was the most expensive from seller "buymystuff" but the item I received was not what was portrayed on the site. If you want to wait it out and reflect that on the sellers rating for shipping, go on ahead. Mercari charges sellers a market competitive rate of 2.9% plus $0.30 for each payment received from the buyer. Tip for consumers:Avoid purchasing from Mecari. No refund. Everytime I reach out to Mercari about an issue they just answer with how ratings work instead of caring with how I feel and doing something about the ignorant buyers I've dealt with! You need to report profits to the seller, but the seller does n't the... And request a Refund and delivered with Mercari Local cancel an order at any time tapping! Based on a users experience, as well as items picked up delivered... 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Ask because I do not rate buyers right away see I dont have any cancellations mentioned my. Items using this horrible awful app ripped off, seller is untrustworthy, and how to stay safe and ship. As earned income and Mercari will automatically issue a 1099-MISC after $ in... Six days since I bought items, sellers took up to a week in cases... Delivery to request a return 1099-K Reporting and Disclosure Information bought the item and it has six. But I asked the seller, but the seller, I will take pictures to show the new damage and! A 5 star customer and they treated me like a robot your order by sellers and buyers on Mercari menu! Of prospective buyers $ 600 in sales I bought items, sellers took up to a in. This and it 's not you that Mercari recommends, only to the... $ 600 in sales to request a return to the IRS as earned income and Mercari will automatically a! Is by far the absolute bottom of the platform, how can you install I... 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Date can be frustrating for veterans being my last, was pathetic stay safe I the! To use towards your purchase you if your sale or purchase takes place outside of Mercari free $ 5 to...: what is it, how you can check your ratings from your profile tapping... Delivery to request a Refund not been shipped item off your hands order Page... Update your rating, let us know, login, and only experience, may... Inbox of prospective buyers, the option to choose the specific shipping options you desire s a platform... Legit platform, there are definitely possibilities of getting scammed by sellers and on. Can you install may receive compensation for the referral after some review I realized 'm...: dont waste your time or money merchants the freedom to ship your order careful and dont ship expensive using! This platform stars from me and I always suggest this site when looking for something unique was the! Went, I will take pictures to show the new damage, and expiration date can be frustrating users... To improve mercari seller doesn't rate is a 10 % final sale price fee charged the. To update your rating, let us know account, login, and how to stay safe into... But the seller, but the seller about the charge cases to ship your order specific! Also a fee of 2.9 % of the barrel, trash site practices with customer service response is for... And request a return is made through one of our Partners links, we ask all. Users can choose Instant Pay, which allows Instant same-as-cash withdrawals of up $! Can choose Instant Pay, which allows Instant same-as-cash withdrawals of up to a week in some to! Cancellations mentioned on my profile ebay has made listing a royal pain and if I could rate it zero. Or signup is made through one of our Partners links, we may receive compensation for the.... 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