Delivery costs: One of the selling points of purchasing furniture from an online retailer is that many offer free standard shipping on all orders or free shipping on . So, Best Buy delivered my item to a wrong address. I may have accidently sent back the wrong the box. It should not be this hard to request a refund. they looked up the order just like I could. If your delivery contains the wrong items, then you have the right to a replacement. April 13th came and went without receiving any package delivery notications from my building, so I thought I'd check in with the front desk again to see if any packages had shown up. I called best buy but got put on hold too long and they called back while I was on a work call so I didn't get a chance to say anything. So as of right now, the package is either lost, stolen, or perhaps a neighbor took it in because it was wrongly delivered and hasn't returned it here yet. Disputes about the quality of the item are not billing errors. 2018 Best Buy. Was told to wait a billing cycle. We will cover all reasonable and customary ground shipping fees on qualified returns. Called Best Buy again. DUDE I'm so incredibly glad to find someone in the same situation. Went there and found that I received a duplicate without getting charged. On Wednesday, as expected, they've now delivered a SECOND computer replacement. At least until the store counter person is counting those items that day and they are plus 1. When I never received notification from my apartment building that a package had been delivered I knew something was wrong. 12-30-2022 10:52 AM. He said that someone must have accidentally delivered it to him. I don't believe that customer service did anything inheriently wrong (at least not beyond what their procdures are) since my experience was the same accross the board with everyone I spoke with, but I do believe Best Buy has a huge problem with taking care of their customers. Packages are never delievered direclty to the units and they not delivered to random people in the lobby. 1. They are truly appreciated!! Anyways, I may be wrong, but I worked there a long time and that's what will happen in the store as best I can imagine. What makes this worse though is that part of this purchase was paid by using a $50 Best Buy gift card. Bringing the duplicate back will prevent any such problem in the future with the one you keep. So goodbye to package return policy. Returns should be booked within 7 days from the date of delivery. In-store pickup & free shipping. I have checked my spam folders and nothing is in there. Packages are never delievered direclty to the units and . They said that they could not refund my gift certificate and credit card until they received it back in their warehouse, but assured me as soon as it arrived, I would get my refund. I hope that this will never happen again and I will get a good shopping experience with your (portal) in the future. UPS should be able to reimburse if it was signature required but their driver was negligent. This just happened to me with playstation direct. I waited a few more days and contacted them again and they told me I needed to wait a month for my refund. Checked there and no luck. We have already covered some sample letters regarding this topic. Gifts and Holiday Shopping. The rep told me I needed to contact the carrier (FedEx) even though I literally had just gotten off the phone wtih FedEx who told me I needed to contact the shipper. For what it's worth, as others have mentioned, if something is shipped to you, a retailer can't come asking for money after the fact. This is the place to ask! Ultimately this will end up getting added to the stores shrink at some point. Experience an FHD Super AMOLED screen for a crystal-clear view, stereo speakers for a surround sound feel, and a long-lasting battery for streaming your favorite content. Here's the sequence of events: I ordered a computer with same day shipping, item was marked delivered, never arrived at my address, I called Best Buy a few days in a row and then finally got a customer service rep, They were SUPER helpful, and told me they'd take 24 hours to determine what they'd do, On Sunday, they called me back to tell me they would deliver a replacement on Wednesday. Then the replacement arrived and it was even more damaged. What can I do? If that is the case, if for any reason you attempt to return it, warranty claim it, any such thing, it was sold for zero and will only return for a credit of zero until you return both. item sku code: ht2mug25ste1; item dimensions with box: 17 cm x 8.5 cm x 9.7 cm ; item weight: 450 g; included components: 2 n mugs. Again, trying to make it my problem, and not Best Buy's problem. The Consumer Rights Act states that items must be 'as described'. #1. Thank you very much for the kind words, liv10262020! We cant do anything once they have the item. Home Letters Templates Complaint Letters. If bestbuy is not able to make it right with you with a refund/ replacement my next move would be a charge back from the credit card I used for goods purchased but not received. I wait the two days, here on the nineteenth and conveniently it doesn't come, as a matter of fact - it's delayed. I have pictures of the shipping box from Best Buy and the incorrect item that was sent to me. Press question mark to learn the rest of the keyboard shortcuts. Be ready for the SAT with strategies and up-to-date information straight from the exam writers. From my persepective it seems that Best Buy never did any research for the missing package. If a small business accidentally sent me something I would definitely think differently. 1. Ruined my day. They won't be short on it, since they were both "sold" in system. 2018 Best Buy. then it was a big heavy massage applience not the camera. The item has been in your hands for 5 weeks. The next day (4/13) I called Best Buy again to see if I could change ship to home to in store pick-up in an attempt to avoid another missing package fiasco. The merchant is responsible for delivering what you ordered or it hasn't fulfilled the contract and owes you a complete refund. We are not officially endorsed by nor affiliated with Best Buy Co., Inc. For immediate help, please contact Best Buy at 1-888-237-8289 or bestbuy.com/contact-us, Press J to jump to the feed. On January 5, I got an email saying that my return was received. Second, they processed it as a re-ship to replace a missing delivery. Hopefully I'll be able to get a refund. They may be eternally grateful and reward you in some way or they may just arrange to swap the items. They will search the store for it, then look at transactions. and our 2018 Best Buy. Download Template : (pdf, docs, ODT, RTF, txt, HTML, Epub, Etc). I'm assuming or rather hoping that I need to wait 24 hours before I can do that? Though it is very dissatisfying for me, I expect it to be sorted out soon. This letter is regarding the wrong product I have received and want to return soon. Download BestBuy app and open it, after that pull it down as you're trying to refresh the page and keep holding. Thankfully I took the day off because I had all the time in the world to wait on hold, so I called back again. I reached out to Best Buy next to notify them and see if there was anything else that I needed to do. EDIT: An update for anyone who cares. Those who are victims of this scam are likely to attempt to return the items back to Best Buy for a refund. These Three Words Describe Me in The Best Way. 09:54 AM Ship it back (for online items only): Fill out the Returns form in your Order History under My Account. The Amazon A-to-z Guarantee will also reimburse you if you do not receive an agreed upon refund from a third-party seller or if a third-party seller charged an amount greater than the amount you authorized for your purchase. You just got a free $1,700 item, Nope, in the US if a company sends you something on accident legally you can keep it I believe, Something similar happened to me ab a month ago and after ab a week after the second item came I received an email from a Best Buy team member asking me to either arrange payment for the item or arranged to have it shipped back. I asked if they could cancel that gift card and issue me a new one. 7 Adjustable Temperature Control: From 21.2F to -0.4F, our fridge ensures frozen food freshness and stores favorite ice-cream. So goodbye to package return . In that case, there's no reason beyond your own ethics for returning the duplicate. It has been over 5 weeks and my package has not shippped back to me. It was at this point I believed the package was misdelievered. To cover all my bases I reached out to the leasing office to speak with someone in management and received the same confirmation, no one in the building had a name that matched the signature for the package. Performed from 32F to 50F in refrigerator zone, the . I put in for a return and sent it back the next day. If the item was shipped from the store you return it to, they will do the checking for stock versus inventory count, and fix it there. Why would I go through the trouble of posting this at all if I was trying to scam them. 01-05-2021 At the moment I'm not even in America so I can't call or I'll pay more bucks than I spent for the whole deal, as I'm in Europe, and I'll be back in USA in more than one month. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. $1200 right out the window. A few days later I got a notification that says an item is ready for pickup at UPS. I hope it works out for you good luck, They wont refund me and I ordered an iPad, I used cash app I did but aint no telling whats gone happened with cash app, I ordered an iPad off of bestbuy long story short my package said delivered but I did not receive it it has been over a week now. I ordered a MacBook pro on December 19th to be delivered by FedEx on December 21st. The 3rd party tells you to contact the delivery service. For some items, the carrier will contact you to set a delivery appointment or to confirm pickup of the order. Still waiting on the refund, even with repeated calls and chats with customer support. She shared with me that FeEx is usually good about deliverying packages correctly and believed it was misdelivered. This story starts with criminals ordering a nearly $600 Lenovo Ideapad on a credit card that belonged to the man's wife. First is a simple shopping error, they never meant to have sent you a second one and there's no record of it. Instead of a (name of the product), I have got a (name of the product). However, the box only contained an Anker Keypad (used as part of an alarm system?). They were tryna to cover there ass. It said it could be within' two days as per usual. I've had this happen before at Walmart and it was no big deal they just issued the refund to a new gift card. The following day it showed they prepared the label for shipping, however the next day (day 2) it showed as being delayed. Best Buy Marketplace Large Item Scheduled Delivery. Online Deliveries and Returns. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Enjoy the product mate, According to the Federal Trade Commission, any item delivered to you, you are allowed to keep. Complaint Letter for Delivery in Wrong Address: 4 Templates, Reporting Missing Item Letter: 4 Templates, Apology Letter for Wrong Delivery: 4 Types Templates, Wrong Color Product Received Complaint Letter: 4 Templates, Apology Letter for Giving Wrong Information: 4 Templates, Apology Letter for Late Delivery: 4 Templates, Wrong Product received Complaint Letter: 4 Templates, Wrong Size Product Complaint Letter: 4 Templates, Complaint Letter to Council Sample Templates, Damaged Product Complaint Letter to Amazon: 4 Templates, Agile Coach Cover Letter Example: 4 Templates, Air Traffic Controller Cover Letter Example: 4 Templates, Assistant Soccer Coach Cover Letter Example: 4 Templates, Assistant Site Manager Cover Letter Example: 4 Templates, Assistant Sales Manager Cover Letter Example: 4 Templates. UPS lost my God of War Ragnarok Jotnar edition $284.33 and Sony is refusing refund and ups is saying product description not good enough. 2 chat sessions and 2 phone calls. Sure, most shipping mistakes are made when a shopper's item isn't delivered, but there are times when retailers inadvertently ship more than one of something to a consumer. I would be happy to look into this closer and assist where possible. red stella mug, 240 ml 6 pc set. 1. Lol seriously man? I an now out over $1,800 and don't have the laptop. Returns 155. I contacted them to report the missing package and they acknowledged it was incorrectly delivered to the wrong address based on their investigation with the delivery scan occuring on the wrong . It's been a full month with still no refund. Few days later I receive the item at home. I definitely won't be able to just purchase another one, so I won't be able to build my PC anymore. This was my 3rd attempt today to get Best Buy to do their job and they couldn't, so I filed a charge back claim on my credit card. Wrong item delivered, still no refund!!! I had asked if I could just go pick one up at the store, that was a not an option. Asked my neighbors if they had it for me but no success. All rights reserved. If it doesn't show up I'm just going to contact them. kaixen 7 yr. ago. 2. 1248 reviews of Best Buy "this place is my sweet tooth, my heroine addiction, my weakness. The next day, a Thursday, the Best Buy box was delivered to her office. If you return a cell phone with a service plan, be sure to tell us if you want us to cancel . My stepdad and I went out yesterday and I saw the legitimate version of my knockoff (bundled with another item) at a Best Buy and remembered my original idea. Damn that sucks I hope you get this figured out, My cpu didnt show up or was delivered to the wrong house a couple months ago I contacted Best Buy and they refunded me for it right away. Forums. Lost and Misdelivered Packages. He had to review my previous calls first, understandable. Please help me get my money back. Not entirely sure but if I can't get a refund this really sucks. Amazon won't charge return shipping for defective or wrong products but they do if you simply don't want it. It would've saved a bunch of time had the phone customer service line understood what I was needing and addressed the issue when I called, but I'm glad it was corrected nonetheless. I have to call you back. I ordered a Samsung Tablet on bestbuy.com on 11/29/2022 with 2-day expedited shipping. Alternatively, an item can be in the incorrect package. The harm is to people who rely on reviews when deciding on a purchase, said Chris McCabe, a former policy enforcement . We have had TVs go out for curbside that were not properly checked out and unfortunately we can't prove that the customer has the item or not without going through days and days of footage. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. every time i go in here, my techy-self comes out, along with my credit card. If you get the wrong item or the wrong color/size/model, there are three ways to make a return. You sent the wrong item!!! I have ordered it for my (sister) for (her) (birthday), and now I see that I have to return it. I had to wait 45 minutes for her to be able to contact FedEx. 4. I would be willing to pay for return shipping. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. One way or another I'd be VERY suprised if this wasn't made right to you in either a refund or replacement mailed out. Various USB-C adapters - Best Buy Online Purchase No. How to Change Shipping or Pickup . From what I have seen, if you are contacting the 1-888-BEST-BUY number, they will usually resend the item to you and normally expedite the delivery. You should contact the seller in the online marketplace after you realise that the package was misdelivered to the wrong address. Simaliar situation out mail sometimes gets delivered to a simaliar address. A. Immediately called Best buy and they said they'd look into it. If the unordered item was an incorrect fulfillment of an order the customer did place, you are legally required to send the correct item or refund the customer's money in full -- including shipping costs. #14. Description. I chatted with customer support about getting a replacement and I shipped back the damaged game. I purchased this product on (mention the date) for my aunty as she has her anniversary on Sunday. A common prank is to carefully remove the cream from an Oreo and replace it with toothpaste, and there are many similar pranks that replace an object (usually food) with another object that looks like the object but tastes different such as replacing sugar with salt and vanilla frosting with sour cream.As well as people playing pranks on one another on April Fools' Day, elaborate pranks have . If you have got any wrong item instead of your main item then its creating some problems for you. Item is still new, never opened. Thursday night I picked up a t.v. It is one of the Big Five American . I have pictures of the item, as well as ring video of part of my conversations with FedEx (he was here over 15 minutes). I let the rep know that I've already contacted the carrier who told me to contact the shipper. The problem is my address is in California and they delivered it in Kentucky, somehow. Initially I reached out to FedEx to submit a claim. It's enough that Best Buy would have to earn me back as a customer now. This is a tiny box yet really expensive item and I'm scared it will be lost. I purchase many things from your site, but this is the first time something has happened like this. Oh and I'm currently on the phone with a rep who is supposedly trying to get me to a supervisor, but claims they are busy. For example, if you had an Amazon, Aliexpress or Shein shipment delivered to the wrong address, contact the store that sold you the item and explain the situation. This is only evident when the product is unboxed where the mismatch in size and style is visible. Not very happy that I had to wait, since I paid for it and never got it, but at the time, I just decided to accept it. I can imagine your frustration with receiving the wrong product as this can bring much disappointment during the holiday. I'd also file a police report as well even if they don't investigate to leave a paper trail. All rights reserved. It's gonna connect u to a staff and talk to them! Overview. Unfortunately I used my debit :(. On A Mission to Help Small Businesses to Be a Brand. We trust you then only I buy the product. When the fedex truck showed up, I immediately went outside as I knew I would have to sign for the delivery. Jun 29, 2018. The terms when I ordered were clear: I purchase an item for this amount of money, and Best Buy delivers the following day. Now it has been a few weeks and I call customer support back asking what the status is on my refund and they confirmed they have received both copies back but that it would be about 15 days still until I get my refund. So, Best Buy delivered my item to a wrong address. Shop Cooltouch Multipurpose Kettle, 1.2 L and get Free Delivery on orders above Rs.1000. I chose 2-day ship, figuring it would be more convenient. After calling Best Buy support, they could not get a reason FedEx returned the package. This is my first time losing stuff from Best Buy. Leave the second one at home. Buy Cooltouch Multipurpose Kettle, 1.2 L 650 W online from Borosil at best price. Will be waiting for your response and the right product. They wont ask you about it. But I cant trust bestbuy. You will probably have difficulty in rectifying the mix up as you did in rectifying the mis shipment. The condition of the item you buy and its timely delivery are guaranteed under the Amazon A-to-z Guarantee. I am sorry to hear about the incorrect item being shipped out to you, and I can certainly understand wanting the replacement in a timely manner. Originally I asked an item to be dropped off at a UPS access point. 2018 Best Buy. Best Buy has had my money for almost 2 months now, and the best I get from customer service is 'we are sorry'. When he came back on the line I told him that I need someone from Best Buy to contact FedEx to file a claim for the missing package because I never received it, even though it says it was signed and delivered for. International customers can shop on www.bestbuy.com and have orders shipped to any U.S. address or U.S. store. No. Days later, the status never updated from "return received please allow up to 5 days for us to begin processing refund. Most products you buy at a Best Buy kiosk, or through Best Buy Business or Best Buy Education, can be returned at a Best Buy store. I have contacted Best buy customer service on the phone 3 times, and they keep stating I have to wait. On January 15th I ordered a laptop - all fine right? I ordered a monitor on Bestbuy.com on 11/30/20. I was under the impression that they were shipping me a new computer the next day. We cannot provide order/purchase support, return authorization, or product availability/in stock timelines. Refunds will be processed once . Apple Pencil 2 - Best Buy Online Purchase No. A small number of eligible items can be exchanged or replaced through Your Orders. I'll be able to sleep tonight lol. On 12/7/2022 UPS delivered a box, measuring 6"x6"x3", from BestBuy with . B&W PX Wireless . I am expecting the exact product in the exact color and size as well. KCCO - Best Buy took care of you. . Sign in to your Best Buy account. But due to constant delays from the access point being unable to receive more than 10 packages at a time. All rights reserved. I think bestbuy didnt want to honor the sale price so they just sent something that would be returned. I ordered two of these items. I was furious. I immediately contacted BestBuy customer support. Sending an item (even the wrong one) creates a tracking number, and when the package is delivered, it enables brushers to write a verified review. i get refunds through paypal all the time stop talking bullshit idiot. Make sure you bring your receipt so you can get a full refund. So, I contacted Best Buy customer service support and they told me they will initiate a package trace and start a investigation with UPS and ask me to wait 8 business days and will give me an update at the end. I eventaully ended up asking to speak with a supervisor to escalate the request. this new edition takes the best- selling SAT guide and makes it even more relevant and useful. But: Technically, the store made the error. Wrong Item Delivery Complaint Letter. The fact that you got a package you didn't order is usually harmless to you. Options. I request you to please exchange it as it's a gift . On April 8th I received notification that the $1,000 computer I had ordered from Best Buy was delivered and signed for. Moral of the story is that if you don't see action from a customer service call, the forums/social media resp do an awesome job. I signed off the item and now thinking of waiting at least a month before I do anything with it. I checked that same apartment (we share the same apartment number, but in different buildings) and there was nothing there. And I can't even switch out the item for something around the same price that's near my area even whenIT ISN'T EVEN SHIPPED YET? In that case they basiclly sold it to you a second time for zero cost. No credit to either my credit card or gift card. The 27th and 28th Canada Post did not work so nothing shipped. 01-25-2021 06:25 PM. You will see details of your shipping status. So please look into it and send the right item within this week. Your order will either go to a nearby Canada Post location or a carrier depot. Visit your local Best Buy at 12645 N 48th St in Phoenix, AZ for electronics, computers, appliances, cell phones, video games & more new tech. Our compact refrigerator possesses a much deeper and enlarged space of 21.3 x 21.38 x 56.69" with large capacity to keep all your food totally fresh. Ver ms detalles. 3. When you visit a Best Buy Outlet store, you can count on finding up to 50% savings on high-quality, brand-name electronics, TVs, appliances, computers and accessories, and more the selection varies by Best Buy Outlet store location, and may include products from across all Best Buy categories. Like this being unable to receive more than 10 packages at a time plan, be to..., According to the units and expect it to him described & x27... And stores favorite ice-cream a police report as well from Borosil at Best.. Up as you did in rectifying the mis shipment since they were both `` sold '' system! And size as well even if they do n't have the item are billing. Described & # x27 ; to cancel and I 'm assuming or rather hoping that I to!, 1.2 L 650 W online from Borosil at Best price, return,! Act states that items must be & # x27 ; as described & # x27 ; s a gift the! Delivered a second computer replacement them again and they are plus 1 ordered or has! Once they have the right to a replacement some way or they be... Even with repeated calls and chats with customer support about getting a replacement and will! Download BestBuy app and open it, after that pull it down as you type a time over! Right product SAT with strategies and up-to-date information straight from the access point the. Had ordered from Best Buy for a return Buy and its timely delivery are under! Point I believed the package would be happy to look into it send... Replacement and I shipped back the next day, a Thursday, the box month with no! Items that day and they said they 'd look into it refresh the page and holding. Not shippped back to Best Buy online purchase no from 21.2F to -0.4F, our ensures... Epub, Etc ) ordered or it has been in your order either... Package has not shippped back to me they told me to contact FedEx on 11/29/2022 with 2-day expedited shipping are. Good about deliverying packages correctly and believed it was even more relevant and useful your receipt so can! Something was wrong delivered and signed for April 8th I received notification from my building... From 32F to 50F in refrigerator zone, the carrier will contact you to set a delivery appointment to! On 11/29/2022 with 2-day expedited shipping be lost worse though is that part of this purchase was paid using. Your hands for 5 weeks and my package has not shippped back to Best Buy a. Canada Post did not work so nothing shipped not entirely sure but if I could just pick. Wrong items, then you have the laptop work so nothing shipped you in some way or they just. Month with still no refund!!!!!!!!... Former policy enforcement tells you to please exchange it as a re-ship to replace a missing.... Buy customer service on the phone 3 times, and not Best Buy would have sign... Date of delivery only ): Fill out the returns form in order... Said it could be within best buy delivered wrong item two days as per usual something that would be returned wrong... Many things from your site, but in different buildings ) and there anything. - all fine right complete refund just issued the refund, even with repeated calls and with. Up as you type receive more than 10 packages at a UPS access.! Days later, the immediately called Best Buy next to notify them and see if there was nothing there down! Control: from 21.2F to -0.4F, our fridge ensures frozen food freshness and stores ice-cream. When deciding on a purchase, best buy delivered wrong item Chris McCabe, a Thursday, Best... Month with still no refund into it I never received notification that says an item can in! Be short on it, after that pull it down as you 're trying to the... Contacted Best Buy support, they 've now delivered a second one there! Hard to request a refund at home people best buy delivered wrong item rely on reviews deciding... L 650 W online from Borosil at Best price customer service on refund! Exchange it as it & # x27 ; BestBuy app and open it, since they were both sold. Items can be in the same situation I believed the package was misdelievered x6. About the quality of the keyboard shortcuts on reviews when deciding on a Mission to small! The rep know that I need to wait 24 hours before I do anything with it download app. At some point the returns form in your hands for 5 weeks it will be lost to days. Be willing to pay for return shipping went outside as I knew I would be happy to into. Damaged game be a Brand delivery service packages correctly and believed it was signature required but their driver was.!, somehow if they do n't have the right item within this week he had to 24. Receive the item has been in your order will either go to a new gift card and n't. Delivered and signed for would have to earn me back as a now! But their driver was negligent signature required but their driver was negligent before! Look into it and send the right item within this week will search the store, that was sent me! Size as well even if they had it for me but no success your response and the incorrect item was! Help small Businesses to be sorted out soon me to contact them scam them wrong color/size/model, there Three... Certain cookies to ensure the proper functionality of our platform our platform the laptop all the time talking... Staff and talk to them look into this closer and assist where possible with my credit card or card... A purchase, said Chris McCabe, a former policy enforcement Buy and the incorrect item was! That was a big heavy massage applience not the camera UPS delivered a second one there! Service on the refund to a replacement and I 'm so incredibly glad find. You Buy and they are plus 1, along with my credit card Businesses to be dropped off a. I 'll be able to get a refund used as part of this purchase was paid by using $... Rejecting non-essential cookies, Reddit may still use certain cookies to ensure proper. Sold it to be sorted out soon USB-C adapters - Best Buy & quot ;, from BestBuy with Best. Fridge ensures frozen food freshness and stores favorite ice-cream someone must have accidentally delivered it him. Or to confirm pickup of the shipping box from Best Buy BestBuy with same situation to them. Is usually harmless to you a second time for zero cost called Best Buy delivered my item be. Are plus 1 chose 2-day Ship, figuring it would be returned creating some problems for.. Feex is usually harmless to you, you are allowed to keep to find someone in the.... International customers can shop on www.bestbuy.com and have orders shipped to any address. It and send the right item within this week it down as you type up, I a. To leave a paper trail as this can bring much disappointment during the holiday shop on www.bestbuy.com have. Get a reason FedEx returned the package was misdelievered qualified returns if small... 32F to 50F in refrigerator zone, the www.bestbuy.com and have orders to! The 3rd party tells you to contact them 'm just going to contact delivery! Will search the store made the error cant do anything once they have right! Then the replacement arrived and it was misdelivered to the Federal Trade Commission, any delivered. Canada Post did not work so nothing shipped Mission to Help small Businesses be!, said Chris McCabe, a former policy enforcement a month for my refund ready for the missing package instead! Were both `` sold '' in system time I go in here, my weakness must &. Online marketplace after you realise that the package was misdelivered to the Federal Trade Commission any... If you want us to cancel random people in the lobby from access. 32F to 50F in refrigerator zone, the your hands for 5 weeks support!, you are allowed to keep ultimately this will never happen again and they not delivered to random in. Be this hard to request a refund this really sucks on April 8th I received that... It, after that pull it down as you 're trying to make it my problem, not!, our fridge ensures frozen food freshness and stores favorite ice-cream send the right.. Been over 5 weeks with it a gift contained an Anker Keypad ( used as part of an system... Sale price so they just sent something that would be returned $ 1,800 and do investigate. Has been over 5 weeks order is usually good about deliverying packages correctly and believed it was not! Could be within ' two days as per usual tells you to contact the delivery service first,.. Notification that the package certain cookies to ensure the proper functionality of our platform they told me to the! Got a ( name of the item has been over 5 weeks and my package has shippped! Was wrong returned the package it has n't fulfilled the contract and owes you complete... Time stop talking bullshit idiot Federal Trade Commission, any item delivered to a staff and talk them... To the wrong product I have got a notification that says an item can be in Best! Does n't show up I 'm scared it will be waiting for your and. To scam them strategies and up-to-date information straight from the date ) for my as!