var m3_u = (location.protocol=='https:'? Starting on November 1, 2022, the payment processing fee for all transactions will increase from $0.30 to $0.50 per sale when an item sells. I hope you don't mind me posting on here since there's no longer a Mercari community that exists. First: share to improve GetHuman-heidi_da's odds . If a package you sent needed a postage due fee, well notify you. Sellers will be charged for these types of shipping surcharges for using an incorrect box and the surcharges will be deducted from the sellers earnings. Shipping carriers tend to charge postage due fees to deliver packages that are over the weight and/or dimension limits on the shipping label. Thats what I was thinking but I wanted to make sure before making the seller wait for a rating. Anyway, I bought a Kpop photocard on Mercari for $8. $42 U.S.A Special Delivery Stamps Used 1888 E2, E3 $20 Vintage 1975 stamps Unique Vintage $10 Free shipping Postage stamps collection Lot $16 Vintage Rare 1997 Universal Classic Movie Monster Stamper Saver Cards $33 20%OFF Scott C20 Airmail Stamps Plate Block of 6. '&charset='+document.charset : (document.characterSet ? There is an additional fee when the carrier has to repackage the item during transit. New comments cannot be posted and votes cannot be cast. If the buyer messages mercari, they will compensate the buyer. Seconding the advice to wait until Mercari refunds you, but they will refund your postage regardless, especially if you have the receipt. They just don't have the resources to carefully analyze every package. Good point. The guy seemed a little bit off and he has quite a few negative reviews but I didnt see anyone complaining about overdue postage. But in practice they often hold the mail and ask recipients to pay the difference. A good USPS representative won't accept and scan it unless the package has the appropriate weight on the label. We can reimburse you with Mercari credits. Sellers will be charged for these types of shipping surcharges for using an incorrect box and the surcharges will be deducted from the sellers earnings. When you go to the post office to drop it off, the employees will weight it and if its too heavy, will make you pay the difference. if (document.context) document.write ("&context=" + escape(document.context)); if (document.mmm_fo) document.write ("&mmm_fo=1"); I am sure I have had my weight off by a few ounces and I never had anyone question it. Now, there's no doubt, Mercari is indeed a legit reseller platform. I know that rating completes the sale but I wasnt sure how that worked with overdue postage. The seller used a 4oz label for a large 3lb package! Sellers will be responsible for paying any oversize or overweight fees so the buyer doesnt have to pay them. This will avoid having to change the shipping label as well as incurring extra postage fees. "You all have lost your mind with these shipping increases and raising fees on sellers," one seller, A reader who forwarded to EcommerceBytes the email notification that Mercari sent to users on Tuesday night said, "Can you address the shipping rates going up and how it's going to affect small sellers? 'https://www.ecommercebytes.com/new_ad_server/www/delivery/ajs.php':'/new_ad_server/www/delivery/ajs.php'); USPS will not scan it unless you pay the difference. The carriers will charge postage due fees to deliver packages that are over the weight and/or dimension limits on the shipping label. Watch this get downvoted. if (!document.MAX_used) document.MAX_used = ','; Click here to find the nearest FedEx drop off location. document.write ("-->2, Mercari is raising shipping fees on February 1, 2022, for certain weights, and buyers and sellers are saying it's pricing the ecommerce platform right of the market. If a Mercari shipping label was used, for example the 4.99 USPS label for up to 1lb, and the item turned out to be over 1lb. USPS First Class Package = up to 1lb. If the seller keeps doing it, Mercari will notice and they will get banned. Thank you for the letting me know a community for Mercari exists!! Sellers are responsible for all fees associated with oversized packages or packages with incorrect dimensions which will be deducted from the sellers earnings. ", Mercari sent the following notification to users about the new shipping rates (you can find an explanation of how shipping works on, The Twitter user Stephenie went on to explain in their Twitter thread that a book they had just purchased on Mercari for $9 would have cost $14 in shipping if they had waited until next week after the new rates take effect. Sellers are responsible for all fees associated with oversized packages or packages with incorrect dimensions which will be deducted from the sellers earnings. Please make sure that you choose the correct label so your item arrives safely to the buyer. Did you have to pay a postage fee to receive a Mercari package? Lol. Reddit and its partners use cookies and similar technologies to provide you with a better experience. She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). 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The action you just performed triggered the security solution. Incorrect or repackaging surcharge incurred for using USPS Priority Mail box with a USPS First Class label. When youre shipping with a USPS First Class label, dont use a USPS Priority Mail box. Youre going to kill off your users @mercari_app with this kind of shipping increase. They aim to stand out from competitors with an ultra-simple user interface that makes buying and selling easy and quick. Mercari prepaid labels offer negotiated fixed rates with USPS, FedEx, and UPS for packages weighing up to 150 lbs. If the buyer claims they did not recieve the item, they can request a refund and it will be granted. document.write ('&cb=' + m3_r); Shipping carriers charge based on the package's weight and size. Click here to find the nearest FedEx drop off location. So when you see it, just know they're talking about making a bundle. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. They said that the reason is that USPS did their service and delivered the package to me and so in order for the seller to get their merchandise back, they would still have to pay that postage due.Since you would have to pay for the postage due if it was returned to you anyway, would you just want me to pay for the postage due and you refund me the postage due back when I get the item? The label was for 15.9 oz but the package was actually 1lb 12oz. For more information, please see our 'In honor of imnotlegolas for starting this subreddit. As a seller, you cant pay the difference at the PO. Yeah i was looking for textbooks and I see some of them with the 4.99 label. Easy. if (!document.MAX_used) document.MAX_used = ','; So depending on who you run into that day, they won't let it slide without a lecture, which is technically and morally the right thing to do. All FedEx packages, including FedEx Ground Economy packages, must be dropped off at a FedEx location or at a designated FedEx drop off location. document.write ('&cb=' + m3_r); Press question mark to learn the rest of the keyboard shortcuts, https://faq.usps.com/s/article/Return-to-Sender-Mail. I purchased a sweater off of Mercari and the mailman needed postage due. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). /us/help_center/article/172/?id=172&path=Why%20was%20I%20charged%20for%20overdue%20postage%3F&source=%2Fcontact Yeah Ive already sent them proof of overdue postage. The package weight must be less than or equal to the weight specified on the label (H x W x L / 139 shipping divisor) and must be under 50 lbs. Note: The Suggested Weight feature is just a suggestion. Packages over 45" may attract an additional courier surcharge of up to $120. The payment processing rate will remain the same at 2.9%. 'In honor of imnotlegolas for starting this subreddit. Following. Making shipping easy and affordable is a core part of Mercaris mission to make selling easier than buying, Williams said. My most recent purchase came with postage due for $7+. 'https://www.ecommercebytes.com/new_ad_server/www/delivery/ajs.php':'/new_ad_server/www/delivery/ajs.php'); document.write (document.charset ? All FedEx packages, including FedEx Ground Economy packages, must be dropped off at a FedEx location or at a designated FedEx drop off location. Every year, shipping carriers increase their rates. I will be sure to get a receipt for your records.Please see attached photo of the postage due notice. Mercari then determines how these increases will impact our rates for shipping labels for our users, Williams said. Mercari adjusted its prices for prepaid shipping labels, which take effect today, April 13th. Sellers are responsible for all fees associated with oversized packages or packages with incorrect dimensions which will be deducted from the sellers earnings. Packages are limited to 150 lbs with a maximum length of 45," and a maximum width of 20". [1] Their main product, the Mercari marketplace app, was first launched in Japan in July 2013, and has since grown to become Japan's largest community-powered marketplace with over JPY 10 billion in transactions carried out on the platform each month. document.write ("?zoneid=2"); '&charset='+document.charset : (document.characterSet ? I'm primarily a seller, so I was pissed because I knew my mail lady paid it, and she also does my pickups so I spent the next day waiting for her to pay her back. Be sure to only use a shipping label once to avoid any additional fees. Contact us through the form below with a copy of the receipt. Click here to find the nearest FedEx drop off location. The carriers will charge postage due fees to deliver packages that are over the weight and/or dimension limits on the shipping label. document.write (document.charset ? "At $23 including the shipping increase next week, I could have just bought it on Amazon brand new. Without tracking, there is no proof of delivery and you will not be paid for that sale. For heavy shipments using a Mercari prepaid label, make sure that your package is under 50 lbs in both actual weight and dim weight. If you repeatedly send packages that incur postage due fees, we may need to subtract funds from your balance to cover it. Mercari is a Japanese (USA-based since 2014) e-commerce company that has grown to be one of the largest buying and selling marketplaces in the world. List and authenticate luxury items from anywhere, on any device. Please make sure that you choose the correct label so your item arrives safely to the buyer. If a Mercari shipping label was used, for example the 4.99 USPS label for up to 1lb, and the item turned out to be over 1lb. All rights reserved. Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. Its super petty and childish. Mercari prepaid labels offer negotiated fixed rates with USPS, FedEx, and UPS for packages weighing up to 150 lbs. They gave me credit for it. Mercari's prepaid label gives you all the benefits. There's no way lol. Sellers will be responsible for paying any oversize or overweight fees so the buyer doesnt have to pay them. I was surprised one comic book in a Gemini mailer weighed that much but I asked to pay for the difference and she said it was fine. Your package cannot be larger than 12 x 8 x 4 and the shipping weight cant exceed 5 lb. Privacy Policy. document.write ("&loc=" + escape(window.location)); Mercari Authenticate makes it simple to buy and sell pre-loved, genuine luxury goods. If you were to refuse a package, in order for the seller to reclaim their item, they would have to pay the postage due anyway because, according to USPS, they have done their service by delivering (or attempting to deliver) the said package. Be sure to use the right box for your label. The package size must be less than 45" (longest side) x 20" (second longest side). For each time a transaction is made, Mercari collects 10% of the total sold price plus a 2.9% + $0.30 processing fee. Where to Get Shipping Mercari Shipping Boxes var m3_u = (location.protocol=='https:'? I have had "postage due" items mailed to me and this is what I have learned over the years. document.write ("'><\/scr"+"ipt>"); NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information, $4.00 Surcharge for parcels longer than 22 inches but less than 30 inches, $15.00 surcharge for parcels longer than 30 inches in length, $15.00 surcharge for parcels measuring greater than 2 cubic feet (3456 cubic inches). Please make sure that you choose the correct label so your item arrives safely to the buyer. Note: The Suggested Weight feature is just a suggestion. Today (two weeks later from when I bought the item) I got a note from USPS that said this mail was undeliverable because I owe $7 postage. Lesson learned. Mercari fees are low It's a flat 10% fee on all sales which is great compared to some other platforms that are higher or fluctuating. Mercari also provides $200 shipping insurance for all labels provided., And, he added, As always, Mercari sellers will have the option to ship on their own if they wish.. 08-23-2021 It was one comic book. Other rates are going up, but in some cases the rates are being lowered. If the prepaid shipping label is insufficient based upon the packages weight and size then: (i) the package may be returned to the seller or (ii) oversize or overweight fees will be charged and the additional fees deducted from your sales. Create an account to follow your favorite communities and start taking part in conversations. /us/help_center/article/172/?id=172&itemId=m20559356990&path=Why%20was%20I%20charged%20for%20overdue%20postage%3F&source=%2Fcontact When youre shipping with a USPS First Class label, dont use a USPS Priority Mail box. All packages are scanned by the applicable shipping carriers. These type of shipping surcharge will be deducted from your Mercari balance. Non related comment: I kind of wish we could find out who the downvoting troll in this sub is Yeah Ive noticed that people just get downvoted for no reason. I gave the guy a 2 star rating and explained why so hopefully he will be more careful when shipping packages and other buyers will be aware. var m3_r = Math.floor(Math.random()*99999999999); Sowith the above information, in the future (or if your mail person asks you for that postage overdue $$$) I would ask for a receipt from the PO, pay it and then ask the seller for the money back. Any shipment over 50 lbs in actual or dim weight will be charged freight rates. Your package cannot be larger than 12 x 8 x 4 and the shipping weight cant exceed 5 lb. 162.212.131.20 document.write ("