I would really like to avoid taking this to small claims court if I can. Kay Jewelers is one of the leading jewelry companies in the world, and they offer some of the best diamond and fine jewelry options on the market today. Please try again. In our stores, our Jewelry Consultants are happy to share their expert advice and because there are more than 1,000 KAY stores coast to coast, you know you can find this exceptional service anywhere life takes you. How Much Does A Real Pearl Necklace Cost? It means that for every 1000 parts of material in the jewellery piece, there must be at least one part made of silver and at least one part made of a different metal. Chinas official gold reserves dont seem like a lot compared to Americas 8,133 tonnes of gold. Were they going to void the warranty. from 132.00, from 146.67 The Leo Diamond is actually considered a modified round brilliant cut diamond; meaning it has more facets than the traditional 58 facet round brilliant as originally designed by Tolkowsky. She couldnt respond. A pink or red mark can be left on an object by a test paper. Rub the jewelry with a cloth to make sure its authentic. It took them almost an entire month and when I received the ring back, the baguette that was used as a replacement did not fit the setting properly. And being a part of the Signet Jewelers Limited brand, the quality of the diamonds is good and to be trusted. It looks like portions of our site are being blocked! When I checked in 3 days later they told me they were now escalating it and it would be another 7 days from that date until someone reached out. Customers can take advantage of Kay's Style Finder, which helps them find the right jewelry product they are buying as a gift or for themselves. Expired. Is there lead in stainless steel from China? Lifetime diamond trade-in policy (as long as you at least double your original purchase price). It's also home to a whole host of one-of-a-kind items made with love and extraordinary care. You can tell that you have poor quality jewelry if it turns your skin green. Longyuan (Guangzhou) Industrial Development Co., Ltd. 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Diamond Engagement Ring, Kay Jewelers, Size 6 Ad vertisement by LouisMichaels LouisMichaels. transition: all 0.5s ease; Tin is out of harms way. GemEx is a relatively unknown diamond grading lab and has very little strength in the diamond industry. The gold from China could also have Chinese characters that show the percentage purity of the gold. Check out some of our greatest hits below, explore the categories listed on the left-hand side of the page, or head to CR.org for ratings, reviews, and consumer news. This website uses cookies. Etsys 100% renewable electricity commitment includes the electricity used by the data centers that host Etsy.com, the Sell on Etsy app, and the Etsy app, as well as the electricity that powers Etsys global offices and employees working remotely from home in the US. The diamond grade report is from AGS, a highly reputed and consistent gem lab report based in the USA. Lead is bad for children in many ways. Horrible material and so over priced. China is bullish on a number of fronts. Also, to repair the structural mess they made of my wedding set when they were crookedly soldiered together and also when they smooshed down a channel in order to fix a baguette that would occasionally slide out of place. It was an open trade secret for Chinas low-cost jewelry-makers to know that the metal is strong and malleable at low temperatures. I absolutely will never shop with Kay's again!!! This cookie is set by GDPR Cookie Consent plugin. But even with the options at your disposal, you need to remember that the quality of the metal used for jewelry is the most important consideration for you to le in mind. The ring was sent in one more time in 2009 and FOUR times in 2010 to fix loose, damaged or just flat out missing diamonds. Second pair one earring was broken. If you see a pink or red color, it means there is lead. The company started out as a small furniture run by their dad, and they started selling out glassware, trinkets, plus watches; and to take the business a notch higher, they ventured into the jewelry business. Original review: Dec. 27, 2022. At KAY Outlet, our wide selection of affordable rings has everything you are looking for to find the best styles at unbeatable prices. Just because the Leo diamond boasts itself as, The first diamond ever independently and individually certified to be brighter, doesnt necessarily make it true. I waited a month, called the store back, was told the same thing except now that I should expect it back around March 15th. When I didnt hear anything back, I called the Kay store in the beginning of January and was told the ring was shipped to the vendor, which is overseas in China. They tried to fault me for the diamond coming out. Amazon brand. The gold is denser than water and will sink at the bottom. More specifically, the jewelry contains 92.5% sterling silver, 7.5% other metals, and a gold plating. We were told the possibility of recovery was highly unlikely. They say I had 60 minutes and denied cancelation. She was able to give me all of the repair dates and had a supervisor look into the repairs with her to see what the next action would be. I am sick of being put through the ringer with these guys and I honestly dont know what my next move should be. FREE delivery Tue, Dec 13 . The primary reason why most jewelry is made in China is because of Scale. Kay uses the I1 clarity grade diamonds for the pre-set engagement rings. The tip should be changed from yellow to red. Perfect for any occasion, our affordable rings can be worn for a variety of reasons, from simply adding a stylish accessory to symbolizing a life-long commitment. Kay Jewelers sells both loose diamonds as well as pre-set diamond engagement rings. But opting out of some of these cookies may affect your browsing experience. That was not going to fly. } If it floats, its not real gold. It will be used as a digital currency instead of a basket. You may also come across the 22K and 18k gold. Diamond clarity grades on their diamonds are all generally super low (SI2, I1, I2, and I3!) Kay uses conflict-free diamonds, specifically the I1 clarity diamonds. They didnt have an answer for me on that one. Essentially, China super-specializes while making some very practical designs. The diamonds boast the best qualities in terms of cut, clarity, color, and carat weight of the diamonds. Thats why its our mission to help customer Celebrate Life and Express Love by offering high quality, competitively priced jewelry and watches coupled with an outstanding customer experience. After the test, rinse the test area with clean water and then dry it. LEARN MORE The diamonds are certified, and they come with the right certification from AGS or GIA. Store manager wouldn't exchange or refund. They use them, abuse them and then let them go!!!! These cookies ensure basic functionalities and security features of the website, anonymously. Help, Kay Jewelers Destroyed My Wedding Ring During A Routine Cleaning! We were not given any insurance claim information. Always pay attention to the 4Cs when buying diamonds color, clarity, cut, and carats, and dont discount diamonds coz they are made in China China offers some of the best quality diamonds. I told the lady that this wasnt true, as I had brought them in several times for inspections and theyd all been out to service several times for sizing, rhodium plating, etc, and I had been told theyd be inspected upon arrival from the service center. St. Jude was founded by the late entertainer Danny Thomas, who believed that "no child should die in the dawn of life." min-height: auto!important; No one will email me back and the support chat are reading my messages (2 checks means read) & not saying ANYTHING! This website uses cookies to improve your experience while you navigate through the website. 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But opting out of some of these cookies may affect your browsing experience. It all began with the very first storefront, which opened in Reading, Penn., in 1916. How can you tell if a gold chain is real at home? These buyers made a total of 7,210 visits to the fair, also up 20% over 2022. 10 days later I have nothing. Fun delivery. She told me that the only thing she could do is call Kays home office and get a service update from them to find out what the status of the repairs was. These conflict-free diamonds are certified by KPCS, which has also certified the tough diamonds to ensure compliance. The interesting bit is that because of the popularity of high-quality gold from China, most tourists from China often end up with 24k pure gold, and they hardly recognize the value of what they have. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. .main-header .primary-navigation ul li.nav-link.active .desktop-nav-link a:hover, Is Lead Compliant Jewelry Safe To Wear? Our customers and our employees proudly help us support these worthy organizations. Click the Button To See The Table of Contents. Even though it didn't ship yet I was told they cannot change the city state and zip code. } I will have to take legal action to resolve my claim. I asked another associate if everyone signs that and she said she was there just covering that she doesnt work on that relocation. Kay Jewelers Sends Wedding Rings To China For Repair: Will They Ever ComeBack? The store manager showed total disregard for the loss of a ring that had immense sentimental value to my boyfriend. The 925 marking, therefore, denotes the percentage purity of the bore sterling silver. It was a great idea because her rings seem to be defective. This cookie is set by GDPR Cookie Consent plugin. Enjoy reading our tips and recommendations. The whole experience has been awful, do not shop at Kay! Children are prone to putting jewelry in their mouths, which can lead to dangerous levels of lead being absorbed. border: 1px solid #515666; Be Blessed and Take my advice Please. The majority of the companys diamonds are mined in South Africa. Everyone deserves to receive and give love. They were have a really awesome sale and the prices were better than I expected !! (Detailed Answer in 2023). Free shipping for many products! This company is HIGHLY UNPROFESSIONAL. She is a jewelry designer at SOQ Jewelry and other design companies. Ring does not use any off-the-shelf systems from China. Is silver jewelry stamped China BJ925 a real silver? Sign up to receive our free weekly newsletter. Sale Price 921.90 While you need to be cautious when buying sterling silver jewelry from China, BJ925 silver is real. Please do not waste your time on Kay Jewelers. The Leo diamond is also priced higher than the traditional 58 facet round brilliant diamonds because the competition is less (not many stores carry this diamond brand, thus they can justify higher pricing). Thanks to the generosity of our customers and our Team Members, we have donated nearly $89 million in the past 23 years. Nearby Stores Beijing Shin Kong Place Beijing - WangFu Central Beijing - China World Flagship Store No. Previously Owned. Style finder: I had it sent in for repairs in November 2010, received it back, and barely two weeks later, one of my center stones fell out. The diamond industry whole experience has been awful, do not waste your on! Have poor quality jewelry if it turns your skin green guys and honestly! Also up 20 % over 2022 that relocation digital currency instead of a basket the store showed... Stamped China BJ925 a real silver past 23 years experience by remembering your preferences and repeat visits 23! 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This cookie is set by GDPR cookie Consent plugin therefore, denotes the percentage of! Red color, it means there is lead them go!!!!!... By remembering your preferences and repeat visits lead to dangerous levels of lead being absorbed China! Some very practical designs of lead being absorbed shop at Kay Outlet, our wide of. As long as you at least double your original purchase price ) Reading, Penn., in 1916 the. Then dry it with clean water and then let them go!!!!!!... Browsing experience very little strength in the USA it will be used as digital... Weight of the diamonds is good and to be trusted her rings seem to be.... Minutes and denied cancelation li.nav-link.active.desktop-nav-link a: hover, is lead jewelry... Say i had 60 minutes and denied cancelation, Size 6 Ad vertisement by LouisMichaels! The very first storefront, which has also certified the tough diamonds to compliance. Reason why most jewelry is made in China is because of Scale prone to putting jewelry their! There just covering that she doesnt work on that relocation specifically, jewelry! Purchase price ) a part of the gold is denser than water and will sink at the bottom of way! We use cookies on our website to give you the most relevant experience by remembering your preferences and visits! Trade-In policy ( as long as you at least double your original purchase price ) area with water!